Privacy Policy

Last Updated: April 24, 2017

Delaware Innovation Space, Inc. (“DISI”) is concerned about privacy issues and want you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes DISI practices in connection with information that we collect through the website owned and controlled by DISI from which you are accessing this Privacy Statement (the “Site”). By using the site, including when providing Personal Information to DISI, you agree to the terms and conditions of this Privacy Statement.


Personal Information DISI Collects

“Personal Information” is information that identifies you as an individual, such as:

  • Name;
  • Postal address (including billing and shipping addresses);
  • Telephone or fax number;
  • Email address;
  • Credit and debit card number;
  • Tax ID numbers;
  • National ID numbers such as Social Security numbers;
  • Financial information when you apply for credit; or
  • Purchase history.

DISI collects Personal Information when you participate in various opportunities that we provide, for example:

  • When you request additional information or a follow-up.
  • Application for acquiring tenant status.
  • When you register for subscriptions.
  • When you participate in a blog or forum.

We may combine Personal Information that we collect about you with Personal Information you provide to DISI through other sources, such as product registrations, inquiries, or marketing events.  We will use the combined Personal Information in accordance with this Privacy Statement for as long as it is combined.

How We Use Personal Information

We may use Personal Information for the following purposes:

  • Respond to your inquiries and fulfill your requests, such as to send you email alerts.
  • Send you important information regarding the Site, changes to DISI’s terms, conditions, and policies and/or other administrative information.
  • Complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
  • Send you marketing communications that we believe may be of interest to you, including information about trade shows.
  • Allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities.  Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.
  • Permit you to register and participate in technology forums and other events with DISI.
  • Enable DISI business purposes, such as data analysis, audits, researching and developing new products, enhancing DISI’s website, improving DISI’s services, developing marketing events, identifying usage trends and determining the effectiveness of DISI’s promotional campaigns.
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce DISI terms and conditions; (e) to protect DISI operations; (f) to protect DISI rights, privacy, safety or property, you or others; and (g) to allow DISI to pursue available remedies or limit the damages that we may sustain.

How Personal Information is Disclosed

Your Personal Information may be disclosed:

    • Within DISI for the purposes described in this Privacy Statement.  Delaware Innovation Space, Inc. and the local affiliates with whom you are interacting are jointly responsible for the management of jointly-used Personal Information.
    • To DISI’s third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, product distribution, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services, and other similar services to enable them to provide services.
    • To third parties such as agents and distributors to facilitate the sale and distribution of DISI products and services which may include marketing communications. We may use third party service providers that collect information about our users over time and across different websites in order to service advertisements on our behalf that are most relevant to your interests.
    • To third party sponsors of sweepstakes, contests, and similar promotions.
    • To identify you to anyone to whom you send messages through the Site.
    • At your request or give your permission for us to do so;
    • In connection with a merger, acquisition, consolidation, change of control, sale of all or a portion of our assets, if we undergo bankruptcy or liquidation, or in connection with any other corporate change;
    • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce DISI terms and conditions; (e) to protect DISI operations; (f) to protect DISI rights, privacy, safety or property, you or others; and (g) to allow DISI to pursue available remedies or limit the damages that we may sustain.


Non-Personal Information We Collect

“Non-Personal Information” is any information that does not reveal your specific identity, such as:

    • Browser information;
    • Information collected through cookies, pixel tags and other technologies;
    • Demographic information and other information provided by you; or
    • Aggregated information.

How We Collect Non-Personal Information

DISI and DISI’s third party service providers may collect Non-Personal Information in a variety of ways, including:

    • Through your browser:  Certain information is collected by most browsers, such as your Media Access Control (“MAC”) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.
    • Using cookies:  Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes.  We use cookies and other technologies to, among other things, better serve you with more tailored information, to facilitate your ongoing access to and use of the Site, and to provide you with personalized marketing.  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of most cookies. Some features of the Site may not work properly if you decline the use of cookies.  To learn more about cookies, please visit If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly, such as clicking on the “Ad Choices” icon in or around the advertisement. The Digital Advertising Alliance (“DAA”) provides a single location where you can opt out of certain types of data collection and use or out of receiving targeted ads, which is available at
    • Using pixel tags, web beacons, clear GIFs or other similar technologies:  These may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of DISI marketing campaigns, and compile statistics about Site usage and response rates.
    • From you:  Information such as your location, as well as other information, such as your preferred means of communication, is collected by identifying your IP address with your region or when you voluntarily provide this information.  Unless combined with Personal Information, this information does not personally identify you or any other user of the Site.
    • By aggregating information:  Aggregated Personal Information does not personally identify you or any other user of the Site, (for example, we may use Personal Information to calculate the percentage of DISI users who have a particular telephone area code).

How We Use and Disclose Non-Personal Information

Because Non-Personal Information does not personally identify you, we may use and disclose Non-Personal Information for any purpose.  In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location).
If we combine any Non-Personal Information with Personal Information, for example, when we combine information you provide upon registration with Non-Personal Information to provide you with targeted personalized marketing, the combined information will be treated by DISI as Personal Information.


Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (“ISP”).

How We Collect IP Addresses

An IP Address is identified and logged automatically in DISI server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited.  Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

How DISI Uses and Discloses IP Addresses?

DISI uses IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, administering the Site and presenting content that is tailored to your country.  We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information.  Please note that we treat IP Addresses, server log files, and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.


This Privacy Statement does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site to which the Site contains a link.  The inclusion of a link on the Site does not imply endorsement of the privacy practices at the linked site by DISI. Please check the privacy policies of any site before you submit any Personal Information.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.


DISI uses reasonable organizational, technical and administrative measures to protect Personal Information under DISI control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with DISI is no longer secure (for example, if you feel that the security of any account you might have with DISI has been compromised), please immediately notify DISI of the problem by contacting DISI in accordance with the “Contacting DISI” section below.


Your choices regarding DISI’s use and disclosure of your Personal Information

DISI gives you many choices regarding DISI’s use and disclosure of your Personal Information.  By contacting the DISI Inquiry Management Center, you may opt-out from receiving future electronic marketing & informational messages from DISI and request that we not share your Personal information with unaffiliated third parties for their marketing purposes.

We will try to comply with your request(s) as soon as reasonably practicable.  Please note that if you opt-out as described above, we will not be able to remove your Personal Information from the databases of unaffiliated third parties with which DISI has already shared your Personal Information (meaning information that we have already provided your Personal Information as of the date that we implement your opt-out request).  Please also note that if you do opt-out of receiving marketing-related messages from DISI, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

How you can access, change, or suppress your Personal Information

If you would like to review, correct, update, suppress, delete or otherwise limit DISI use of your Personal Information that has been previously provided to DISI, you may contact the DISI Inquiry Management Center.

In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from a DISI database, or otherwise let DISI know what limitations you would like to put on DISI use of your Personal Information.  We will try to comply with your request as soon as reasonably practicable.

The Site is not currently configured to respond to Do Not Track signals sent by Internet browsers.


We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.


DISI is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities.  DISI does not target the Site to children less than fourteen (14) years of age or knowingly collect information from children for the purpose of describing or promoting products or services.


Your Personal Information may be stored and processed in any country where we have facilities or where we have engaged a service provider, and by using DISI Site you consent to the transfer of information to countries outside of your country of residence, including to the United States, which may have different data protection rules than in your country.


We ask that you not send DISI, and you do not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise to DISI.


We may change this Privacy Statement.  Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Statement was last revised.  Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Site.  Your use of the Site following these changes means that you accept the revised Privacy Statement.


If you have any questions about this Privacy Statement, please contact DISI at DISI Inquiry Management Center, or please write to the following address:

DISI Inquiry Management Center

Experimental Station
200 Powder Mill Rd.
P.O. Box 8352
Wilmington, DE 19803